Account deletion
Delete your Kacey account
You can permanently delete your account and associated personal information from inside the app. You do not need to contact support first.
Last updated September 23, 2026
Delete from the app
- Open Kacey and sign in to the account you want to delete.
- Open You, then choose Your data.
- Choose Delete my account.
- Review the warning and confirm Delete account and data.
Deletion cannot be undone. After it completes, the same email or Apple Account can create a new, empty Kacey account later.
Deleting your account does not cancel a Kacey Pro subscription, because Apple or Google bills it. Cancel it first in your App Store or Google Play subscription settings, or it will keep renewing.
What deletion removes
- Your Supabase authentication account and Kacey account identifiers.
- Household settings, dietary needs, allergies, and equipment information.
- Uploaded photos, thumbnails, analyses, and generated illustrations stored for your household.
- Recipes, versions, plans, grocery lists, cooking history, Chef conversations, and saved memories.
- Your nutrition profile, personal goals, goal and weight history, and eaten log.
- Linked Sign in with Apple access retained by Kacey; its credential is revoked before the account is removed.
- First-party product events associated with the household.
If deletion is interrupted
Kacey starts the removal while you are in the app. If private storage or another service is temporarily unavailable, a queued deletion job retries the unfinished work. Contact support if the app reports that deletion could not be completed or if you can still sign in to the old account afterward.
If you cannot access the app
Email george@kaceyapp.com from the address associated with the account. We will verify ownership before acting on the request.